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Two-factor authentication

Two-factor authentication (2FA) secures the access to your account.

Enabling two-factor authentication

Enabling two-factor authentication can only be done in the Mailo web interface. First you need to choose with which app you will get your authentication codes. The Mailo app is recommended, but you can also configure an independent 2FA app, such as: FreeOTP (iOS или Android), Authy или LastPass Authenticator (iOS), Authenticator (Windows 10), OTP Manager (MacOS), Gauth или Oathtool (Linux).

  • To enable two-factor authentication using the Mailo app:
    • open the app on your smartphone
    • choose "Варианты" in the menu, then "Authentication code" and get a 6-digit authentication code
    • back in the web interface, copy the code and enter your password
  • To enable two-factor authentication using a 2FA app:
    • open the chosen app on your smartphone
    • scan the QR code displayed on Mailo to add your account to your 2FA app
    • get a 6-digit authentication code
    • in the Mailo web interface, copy the code and enter your password

When you enable two-factor authentication, you can add your device to the list of trusted devices. No more authentication code will be required on this device.

Using two-factor authentication

When two-factor authentication is enabled, an authentication code is required every time you connect to Mailo from a new device. You get this code in the application you have chosen when enabling two-factor authentication.

When you authenticate on a new device, you can add it to the list of trusted devices. No more authentication code will be required on this device.

The list of trusted devices can be seen in the Mailo web interface. You can remove a device from this list at any time.

Предупреждение! If you lose or change your smartphone, or if you uninstall the Mailo app or your 2FA app, you could be blocked. In that case, go back to the Mailo web interface to get an authentication code, to reconfigure a 2FA app or to disable two-factor authentication temporarily.

Disabling two-factor authentication

You can disable two-factor authentication in the Mailo web interface.

История соединений

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