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Your password must be chosen carefully to ensure the safety of your Mailo account. It is in particular recommended to avoid:

  • too short passwords
  • obvious sequences of numbers or letters, such as 1212 or abab
  • dates which could easily be known or found, such as your date of birth
  • passwords which you use on other websites, which could be compromised

Mailo recommends using a password at least 8 characters long, combining numbers, upper-case and lower-case letters, and special characters. Your password is case-sensitive.

Only you should know your password and you should of course never give it to anyone. In particular, never reply to spam messages asking you for your password, whatever reason is mentioned.

It is recommended that you change your password regularly, and especially as soon as you suspect that it might have been compromised.

Forgotten password

If ever your forget your password, you can enter your account:

  • either by answering the security question you will have defined
  • or thanks to a rescue e-mail address you will have provided

Choose your security question and your answer very carefully, so that only you can find the answer, yet it should be so that you can remember it even after several years.

Choose a rescue e-mail address which only you can access.

Warning! If someone else can find out the answer to your security question or access your rescue e-mail address, they will be able to enter your Mailo account.

If you have forgotten the password of your Mailo account, click here.